Meet the Team

Key Profiles

We’re nothing without our people.

Our team is a close-knit bunch of fine folk who share the idea of being just brilliant.

At the core of everything we do are all the corporate visiony things that of course we would say, but the truth is, it’s a great team of talented individuals working together to look after our customers and do our very best always.

We like to laugh, have fun and to keep things in perspective. We’re well good at honesty, respect, hard work and hard play.

Click an avatar to see a bit more about us

Technical Support Lead: responsible for the infrastructure, and supporting the Langdon team.

I get paid to do a job I enjoy (Don’t tell the boss).

Sorry, this is classified. I could tell you but then I’d have to kill you.


The millions of unsung heroes in the emergency services, the NHS, the Care workers, and those that put others first, without focusing on rewards.

A helicopter, full fuel tank, and a pilot.

Outside of work? What is this that you speak of?

I am a qualified ice hockey coach.

Still researching this :)

Driven NASCAR.

I don’t really bother with LinkedIn or social networks.

Next week’s EuroMillions numbers are…

Support Team Leader – Management of support time and resources to ensure the smooth operation of client business needs.

Finally getting to the bottom of a problem.

Useless Trivia.

Death in paradise.

My girlfriend, so I’m told.

Unlimited rum, unlimited pineapple juice, ice. (I assume this is an island with coconuts).

Football, Reading, Computer games.

Previously signed for Blackpool FC Academy.

Bamburgh beach.

Yes – Border Collie named Flash.

Jet Ski safari.

I hide nothing.

Junior Software Developer, creating software. Producing solutions for problems.

The office environment. I really enjoy seeing all the people I work with.

Snacking, too much snacking.

Elon Musk, I think the man is a genius and knows what’s going on a lot more than he lets on.

My phone, My computer for gaming and a wifi router (can’t lose the internet).

Classic dev but gaming. I also enjoy playing snooker with my friends.

Highest break in snooker is 21 and more is coming soon.

Japan, only been once but would love to go again.

Used to have a cat. Really want another one.

Living in Japan for a month. Was one of the best experiences I’ve ever had and would do it again in a heartbeat.

I know a little bit of a few languages.

Lead Solutions Architect. I’m responsible for designing the features within the system.

Solving problems.

Knowledge - I’ve worked at Langdon for 27 years, so I’ve learned a few things.

Watching early sci-fi movies from the 50’s, 60’s and 70’s.

Doctor Who – always tries to do the right thing, and uses science and reason to save the day.

Working power station, working ISP with fibre and a working PC.

Walking, Gaming, watching movies.

My interesting fact is I have no interesting fact.

My home

I have a 15-year-old cat called Mable.

A long time ago, my knowledge of Star Wars was challenged by a student house full of Star Wars fans via the medium of Star Wars Trivial Pursuit. I won!

I’m Batman.

GM, making sure everyone is the best they can be and we have a great time all achieving our goals.

The people by far, work life balance and the desire to be the best, oh and working in the north, for the first time ever!

Coaching and mentoring people and seeing them flourish and surrounding myself with brilliant people to make me look amazing!

Food always. Seafood! I see food and want it, (ask about Langdon Chinese Tuesdays and Butty Wednesdays!)

Marilyn Monroe. It was a man’s world and I’ve always wanted to be like her, bold and confident.

Lifetime of cheese, crisps and my dogs.

Eat, drink, shop and holidays. Its so important to spend quality time with my children before they become adults and don’t want to be seen with me - nearly there on that one.

I’m a qualified economics teacher, I did 8 years at college and university but disliked kids and decided it was not for me.

Dubai always, the sun, service and culture, that country has it all, zero tax, no crimes, 24 hour shopping malls and paradise all year round.

Goldfish - Bubbles
Cavapoo - Teddi Silver
Labrador puppy - Nyla.

Have 2 children. I was never in my plans when I was younger but in my late thirties I came to my senses and stopped being so selfish.

Nick Kershaw for the 80’s due to my maiden name.

I’m very sensitive and not as extrovert as some people think.

I have a fetish for shoes and have collected over 200 pairs.

Senior Customs Consultant, Working with our system and our clients to ensure they remain compliant with customs requirements.

The wide variety of clients and procedures, as well as working with some great people.

Keeping calm, relaxed, and rational in stressful situations. (to the endless annoyance of my wife)

The odd espresso martini.

Generally, people who work in situations that put someone’s life in their hands – doctors, emergency services, paramedics etc. To be able to handle that day in day out must take incredible strength.

Penknife, big old tarpaulin, some form of cooking pot.

The gym, pretty much any sport, gaming.

I once had emergency surgery on a ruptured appendix, at midnight on New Year’s Eve.

Liverpool, or Yorkshire.

No pets here :(

As a youth I represented England at badminton. I should probably also mention getting married!

I’ve been called ‘Salmon’ in the past. I tend to get a little pink if left in the sun loo long.

I have a degree in Oceanography, which naturally lead me to the world of customs and software!

Implementation Project Mgr – My role is to ensure customer projects and their requirements are met and implemented successfully and in full.

I love the company culture here at Langdon and the variety my role brings.

The ability to be tolerant, this is put to the test both in and out of work, mainly out!


My Mother

Fishing net, matches and insect repellent.

Cycling & cricket.

I once had to hide a pet ferret from my parents for almost 7 weeks. I almost got away with it.

North East of England – Yorkshire Moors, Dales and the seaside.

Westiepoo called Trixie (My girlfriends dog mind you but guess who walks it).

Last year I cycled the North Coast 500 (unsupported) in 7 days. The most beautiful, yet gruelling 7 days of my life. This year I plan to cycle to the Belgian Grand Prix as there are less hills and more beer.

Sim – I played ‘Sim the Snake’ in the Gruffalo at school, and it stuck ever since.

Train enthusiast – my favourite train is the LNER Class A4 4468 Mallard.

Crystal Palace, Surrey CC & London Wasps fan.

Software Support Analyst – providing software support and QA testing.

Getting paid to break things.

I am cursed with the ability to unintentionally break everything.

Pizza, I could eat it for every meal.


An axe, some rope, and a dog to keep me company.

Gaming, hiking, or riding my motorbike.

My mother tongue is German, but I can’t speak it fluently anymore.


An indoor parachute drop, I’m afraid of heights!

Veevee, because my little sister couldn’t say Steven when she was very young. It somehow stuck.

I was born deaf and had to have surgery to correct it.

I have size 15 feet so can’t even count the times I’ve heard “big feet, big socks”.

Application Support Analyst.

The people I work with.

Being able to adapt and learn quickly, this is very handy when it comes to my job.

Cheese cake, rum and coke.

Harrison Ford, love his films and he has the same first name as my son.

Wi-Fi, ps4 and my son.

Spend time with my kids, golf, movies, eating and drinking out.

I am half Finnish and speak it fluently.

Tenerife, Spain or the Lake district.

Black Labrador called Lilly and a miniature Jack Russell called Missy.

Scuba diving in Spain and getting married are up there.

Just Dan

I am left handed and left footed.

Liverpool FC fan and go to the occasional matches.

Product Owner. My role involves working closely with all departments and stakeholders to understand customer requirements, changing HMRC guidelines, and ensure the products we offer contain desirable, compliant, and up-to-date functionality.

Having full visibility over the entire product suite, its roadmap, and being able to influence the direction and priorities to best suit customers’ needs.

Eurovision, although I have zero guilt!

My mum, simply because she’s been an inspiration in all aspects of my life.

A tent, a pillow, and a Bear Grylls book.

Game with friends, go for walks, visit the cinema, and binge boxsets.

Not very fun, but I’ve been vegetarian since 2010.

Florida due to the nostalgia of holidays as a kid and the hot climate.

We have a 5-year-old cat called Oscar.

Took a chance on a long-distance relationship with someone who lived 155 miles away. We’ve now been together for 9 years (and thankfully live together!).

Senior software developer – involves creation and maintaining of code and assisting our junior developers.

I’ve been doing this role with Langdon, on and off, for around 15 years – so familiarity with the systems provides a certain level of expertise.

My ability to consistently pick lottery numbers that do not get drawn. (I’m thinking of offering a subscription service so that other players know which numbers NOT to choose!)

A quick Guinness on the way home from doing the shopping on a Saturday or Sunday afternoon.

In modern times, perhaps Jacinda Ardern. The way New Zealand handled the pandemic was brave and effective.

A genie in a bottle, and then I can have more than three items!

I quite like watching football, a bit of photography, and I was recently bought a beginner’s telescope – which is quite good to get started with – plus I can have a go at combining it with the photography too!

I was once in the opening scene of an episode of a 1980’s TV programme called, ‘Rowans Report’.

Difficult – probably Lanzarote, although Rome comes a close second.

We have a Shih Tzu: Dexter – perhaps the best-behaved dog in the world – until he sees a cat!

I once went parasailing which is totally outside my ‘comfort zone’ – I don’t like boats (sea-sick), I’m not a fan of heights, and I’m not a particularly strong swimmer. I’d do it again though!

I haven’t really got a nickname now, although I had one at school – Bert.

I once coached under-7’s football.

I think VAR should be introduced to determine how domestic arguments start.

QA & Product Analyst. My hybrid role involves scoping, validating, and testing all the latest and greatest software builds - as well as new features! I work closely with our fantastic Support, Development, and Implementation teams as well as our great customers to ensure the product is the best it can be.

Impact. I feel like the work I do really matters and has a positive impact across the team, the product and our customers.

Quick learner – I like to think that I can learn things quite quickly! In my career I’ve dabbled in all sorts! From IT, to automotive, web design and (of course) Customs!

Everything and anything Star Wars!

That’s a tricky one! I would have to say the painter Bob Ross. A very calm, humble man who genuinely cared about the planet and the people on it. I have very fond memories of watching his show as a kid with my grandparents.

A survival kit, a wide berth tent and a large supply of teabags.

Reading, films/TV, video games and travelling!

Princess Diana visited my hospital ward the week I was born!

Anywhere full of greenery or by the sea!

I have a Labradoodle called Rory who is the biggest, softest dog you’ll ever have the chance to meet.

The most surprising thing I have done recently is go on a trip, alone, twice! I had no idea which country I would end up in (other than it being in Europe). I would recommend it to everyone at least once. Not being able to plan forces you to enjoy the moment, plus you might end up somewhere you never would have visited otherwise!

My friends refer to me by my surname, but this is mainly because there are a few of us called Adam!

I have a front false tooth following an accident when I was younger. Hopefully you can’t tell!

My football club of choice is Liverpool FC!

Application Support Analyst – Providing help and advice to make the process run smoothly.

The supportive staff.

Fast learning, I pick things up quickly.

Biscuits, specifically fig rolls.

Hayao Miyazaki, for his gorgeous and wonderful films.

Phone, signal tower, compass.

Playing video/board games, hanging out with friends, and sleeping.

I spent 7 years in Scotland, but I can’t do a Scottish accent.

Anywhere with a good view.

I have a cat called Stuart.



I own and live on a narrow boat.

Don’t have one.

I wrote a short story that got published in a book (when I was 10).

Business Intern - 1,2 days on placement whilst studying for a diploma, my role is varied on a day to day basis assisting customers with our bureau service, preparing all ISO documentation and all other general admin aspects.

The working environment, very friendly colleagues and a great boss! (no not my mum!)

Being able to predict things that are about to happen!

Mcdonalds, Macdonalds and Macdonalds - I absolutely love the cheeseburgers and can't live without them.

Madonna - A lot of people are afraid to say what they want. That’s why they don't get what they want. And shes still rocking it in her old age.

My Phone, a comfy bed, and my lash and nail tech.

Partying, Social events and sleeping.

I spend my mums money for her – only joking!

Dubai - I absolutely love the food and the sun.

I have 2 dogs, Nyla whose a Labrador and Teddi whose a Cavapoo.

Going on Jet skis when I was away, shopping in Dubai!


I'm very much an introvert and shy unless I know the people I'm with.

I absolutely love vintage bags.