Meet the Team

Key Profiles

We’re nothing without our people.

Our team is a close-knit bunch of fine folk who share the idea of being just brilliant.

At the core of everything we do are all the corporate visiony things that of course we would say, but the truth is, it’s a great team of talented individuals working together to look after our customers and do our very best always.

We like to laugh, have fun and to keep things in perspective. We’re well good at honesty, respect, hard work and hard play.

Click an avatar to see a bit more about us

IT and Facilites Manager.

I get paid to do a job I enjoy (Don’t tell the boss).

Sorry, this is classified. I could tell you but then I’d have to kill you.


The millions of unsung heroes in the emergency services, the NHS, the Care workers, and those that put others first, without focusing on rewards.

A helicopter, full fuel tank, and a pilot.

Outside of work? What is this that you speak of?

I am a qualified ice hockey coach.

Still researching this :)

Driven NASCAR.

I don’t really bother with LinkedIn or social networks.

Next week’s EuroMillions numbers are…

Operations Manager, overseeing of the service desk and day to day operations.

Being a part of a talented team.

Useless Trivia.

Death in paradise.

My girlfriend, so I’m told.

Volleyball, red paint, and sunglasses.

Football, Reading, Computer games.

Previously signed for Blackpool FC Academy.

Bamburgh beach.

No pets, despite being sent constant streams of animal videos by a certain someone, which is definitely a hint.

Swam in the coral reef off the Mexican coast, seeing a variety of sea life including eagle rays and sea turtles.

I've been told many times that people think I'm taller than I am, I am not sure how to take it!

Junior Software Developer, creating software. Producing solutions for problems.

The office environment. I really enjoy seeing all the people I work with.

Snacking, too much snacking.

Elon Musk, I think the man is a genius and knows what’s going on a lot more than he lets on.

My phone, My computer for gaming and a wifi router (can’t lose the internet).

Classic dev but gaming. I also enjoy playing snooker with my friends.

Highest break in snooker is 21 and more is coming soon.

Japan, only been once but would love to go again.

Used to have a cat. Really want another one.

Living in Japan for a month. Was one of the best experiences I’ve ever had and would do it again in a heartbeat.

I know a little bit of a few languages.

IT Director.

Bossing people about.

Knowledge - I’ve worked at Langdon for 27 years, so I’ve learned a few things.

Watching early sci-fi movies from the 50’s, 60’s and 70’s.

Doctor Who – always tries to do the right thing, and uses science and reason to save the day.

Working power station, working ISP with fibre and a working PC.

Walking, Gaming, watching movies.

My interesting fact is I have no interesting fact.

My home

I have a 17-year-old cat called Mable.

A long time ago, my knowledge of Star Wars was challenged by a student house full of Star Wars fans via the medium of Star Wars Trivial Pursuit. I won!

I’m Batman.

Senior Customs Consultant, Working with our system and our clients to ensure they remain compliant with customs requirements.

The wide variety of clients and procedures, as well as working with some great people.

Keeping calm, relaxed, and rational in stressful situations. (to the endless annoyance of my wife)

The odd espresso martini.

Generally, people who work in situations that put someone’s life in their hands – doctors, emergency services, paramedics etc. To be able to handle that day in day out must take incredible strength.

Penknife, big old tarpaulin, some form of cooking pot.

The gym, pretty much any sport, gaming.

I once had emergency surgery on a ruptured appendix, at midnight on New Year’s Eve.

Liverpool, or Yorkshire.

No pets here :(

As a youth I represented England at badminton. I should probably also mention getting married!

I’ve been called ‘Salmon’ in the past. I tend to get a little pink if left in the sun loo long.

I have a degree in Oceanography, which naturally lead me to the world of customs and software!

Commercial Director and I am responsible for the long-term planning, development and implementation of commercial operations, opportunities and partnerships for Langdon.

Getting to build positive and strategic relationships with new (& old) clients. Our longest serving client has been with us since 1989!

I make a very good coffee....flat white?

Fish and Chips at Saltburn by Sea.

My Mother

Fishing net, matches and insect repellent.

Cycling, golf & cricket, useless at all three.

I once had to hide a pet ferret from my parents for almost 7 weeks. I almost got away with it.

North East of England – Yorkshire Moors, Dales and the seaside.

Westiepoo called Trixie (My girlfriends dog mind you but guess who walks it).

Last year I cycled the North Coast 500 (unsupported) in 7 days. The most beautiful, yet gruelling 7 days of my life. This year I plan to cycle to the Belgian Grand Prix as there are less hills and more beer.

Sim – I played ‘Sim the Snake’ in the Gruffalo at school, and it stuck ever since.

Train enthusiast – my favourite train is the LNER Class A4 4468 Mallard.

Crystal Palace, Surrey CC & London Wasps fan.

Software Support Analyst – providing software support and QA testing.

Getting paid to break things.

I am cursed with the ability to unintentionally break everything.

Pizza, I could eat it for every meal.


An axe, some rope, and a dog to keep me company.

Gaming, hiking, or riding my motorbike.

My mother tongue is German, but I can’t speak it fluently anymore.


An indoor parachute drop, I’m afraid of heights!

Veevee, because my little sister couldn’t say Steven when she was very young. It somehow stuck.

I was born deaf and had to have surgery to correct it.

I have size 15 feet so can’t even count the times I’ve heard “big feet, big socks”.

Product Owner. My role involves working closely with all departments and stakeholders to understand customer requirements, changing HMRC guidelines, and ensure the products we offer contain desirable, compliant, and up-to-date functionality.

Having full visibility over the entire product suite, its roadmap, and being able to influence the direction and priorities to best suit customers’ needs.

Eurovision, although I have zero guilt!

My mum, simply because she’s been an inspiration in all aspects of my life.

A tent, a pillow, and a Bear Grylls book.

Game with friends, go for walks, visit the cinema, and binge boxsets.

Not very fun, but I’ve been vegetarian since 2010.

Florida due to the nostalgia of holidays as a kid and the hot climate.

We have a 5-year-old cat called Oscar.

Took a chance on a long-distance relationship with someone who lived 155 miles away. We’ve now been together for 9 years (and thankfully live together!).

Senior software developer – involves creation and maintaining of code and assisting our junior developers.

I’ve been doing this role with Langdon, on and off, for around 15 years – so familiarity with the systems provides a certain level of expertise.

My ability to consistently pick lottery numbers that do not get drawn. (I’m thinking of offering a subscription service so that other players know which numbers NOT to choose!)

A quick Guinness on the way home from doing the shopping on a Saturday or Sunday afternoon.

In modern times, perhaps Jacinda Ardern. The way New Zealand handled the pandemic was brave and effective.

A genie in a bottle, and then I can have more than three items!

I quite like watching football, a bit of photography, and I was recently bought a beginner’s telescope – which is quite good to get started with – plus I can have a go at combining it with the photography too!

I was once in the opening scene of an episode of a 1980’s TV programme called, ‘Rowans Report’.

Difficult – probably Lanzarote, although Rome comes a close second.

We have a Shih Tzu: Dexter – perhaps the best-behaved dog in the world – until he sees a cat!

I once went parasailing which is totally outside my ‘comfort zone’ – I don’t like boats (sea-sick), I’m not a fan of heights, and I’m not a particularly strong swimmer. I’d do it again though!

I haven’t really got a nickname now, although I had one at school – Bert.

I once coached under-7’s football.

I think VAR should be introduced to determine how domestic arguments start.

QA & Product Analyst. My hybrid role involves scoping, validating, and testing all the latest and greatest software builds - as well as new features! I work closely with our fantastic Support, Development, and Implementation teams as well as our great customers to ensure the product is the best it can be.

Impact. I feel like the work I do really matters and has a positive impact across the team, the product and our customers.

Quick learner – I like to think that I can learn things quite quickly! In my career I’ve dabbled in all sorts! From IT, to automotive, web design and (of course) Customs!

Everything and anything Star Wars!

That’s a tricky one! I would have to say the painter Bob Ross. A very calm, humble man who genuinely cared about the planet and the people on it. I have very fond memories of watching his show as a kid with my grandparents.

A survival kit, a wide berth tent and a large supply of teabags.

Reading, films/TV, video games and travelling!

Princess Diana visited my hospital ward the week I was born!

Anywhere full of greenery or by the sea!

I have a Labradoodle called Rory who is the biggest, softest dog you’ll ever have the chance to meet.

The most surprising thing I have done recently is go on a trip, alone, twice! I had no idea which country I would end up in (other than it being in Europe). I would recommend it to everyone at least once. Not being able to plan forces you to enjoy the moment, plus you might end up somewhere you never would have visited otherwise!

My friends refer to me by my surname, but this is mainly because there are a few of us called Adam!

I have a front false tooth following an accident when I was younger. Hopefully you can’t tell!

My football club of choice is Liverpool FC!

Application Support Analyst – Providing help and advice to make the process run smoothly.

The supportive staff.

Fast learning, I pick things up quickly.

Biscuits, specifically fig rolls.

Hayao Miyazaki, for his gorgeous and wonderful films.

Phone, signal tower, compass.

Playing video/board games, hanging out with friends, and sleeping.

I spent 7 years in Scotland, but I can’t do a Scottish accent.

Anywhere with a good view.

I have a cat called Stuart.



I own and live on a narrow boat.

Don’t have one.

I wrote a short story that got published in a book (when I was 10).

Software Developer, I fix, update and create new software.

When it works.

Problem solving.


Keanu Reeves, just why not?

Rubix Cube, Rubber Ducky and a book on better decision making.

Football, game, gym and sleep.

I’m pretty awesome…



It’s pretty surprising I filled out these questions.


I’m a dev that likes excise and sun.

Application Support Analyst.

Helping people and being part of talented team.

Gift giving.


Danny Devito.

2 blocks of cheese and my husband.


I am originally from South Africa.

Anywhere near the sea.

Unfortunately, no.

Got a degree in Business, I am the 1st in my family to have a degree.

I almost became a chef.